Improving the patient experience is essential for large healthcare organizations. Consider how a patient would feel if they were in an ER with a loved one and their phone was low on battery—this situation is often unexpected and can heighten stress. By focusing on reducing anxiety for both patients and their families, organizations can create a more supportive environment, ultimately benefiting everyone involved. What solutions or options are you currently providing to enhance patient care?

 

Together, we can transform that experience for the better!